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Government Offices and Departments Short Code telephone numbers list in Sri Lanka

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List of four-digit 19XX Range for Government Organizations (updated: 2019)

List of Hotline Numbers of Government Offices and Departments

No.

Short

Code

Purpose

Organization

1

1900

Customer Care Hot Line for matters related to the telecommunications sector

TRCSL (Telecommunications Regulatory Commission of Sri Lanka)

2

1901

Hot Line for complaints regarding electricity service

Ministry of Power & Energy

3

1902

Hot Line for General Public

Ministry of Home Affairs

4

1905

Hot Line of Investigation & Monitoring Unit

Ministry of Public Administration & Home Affairs

5

1908

Hot Line for Presidential Secretariat

Presidential Secretariat Office

6

1909

IMEI Verification System

TRCSL

7

1910

Hot Line for reporting Power supply breakdowns (LECO Areas)

LECO (Lanka Electricity Company)

8

1911

Hot Line to provide information & obtain complaints regarding examinations conducted by Dept. of Examinations

Department of Examinations

9

1915

Hotline to receive complaints from the public

Dept. of Archaeology

10

1916

To provide customer service

Strategic Enterprise Management Agency (SEMA)

11

1917

Hot Line to provide customer service

Ministry of Megapolis & Western Development

12

1918

To provide services to farmers

Ministry of Agriculture

13

1919

Government Information Centre

Information & Communication Technology Agency (ICTA)

14

1920

Hotline for farmers to contact the Agricultural Services Center

Ministry of Agriculture Development

15

1921

To provide a better service to the public regarding the mineral sector.

Geological Survey & Mines Bureau

16

1922

Customer Care Hot Line of State Mortgage & Investment Bank

   State Mortgage & Investment Bank

17

1929

Child Help Line

Ministry of Child Development & Women’s Empowerment

18

1930

Public Awareness Building on National Needs & Media promotions

Independent Television Network

19

1933

Hotline for complaints related to Encroachment of lands, business premises, houses and writing of false deeds

Sri Lanka Police Department (CID Operation Unit)

20

1938

Women Help Line

Ministry of Child Development & Women’s Affairs

21

1939

Customer Care Hot Line of Water Board

National Water Supply & Drainage Board

22

1940

To communicate with Sri Lankan Youth through the youth development program.

National Youth Services Council

23

1944

Hot Line to provide more services to Taxpayers

Department of Inland Revenue

24

1948

To obtain information related to tobacco and alcohol

National Authority on Tobacco & Alcohol

25

1949

To obtain more information about the services and for any queries.

The Associated Newspaper of Ceylon Ltd

26

1950

Hot Line for e-services provided by Postal Dept.

Department of Posts

27

1951

To provide information about skilled labor for those who needed services

Min. of Skills Development & Vocational Training

28

1954

Hot Line for Complaints on Bribery and Corruptions

Commission to Investigate Allegation of Bribery or Corruptions

29

1955

For public complaints on long distance private buses

National Transport Commission

30

1956

To make complaints about those who can’t get services from government institutes in their own language

Ministry of National Languages & Social Integration

31

1959

To provide information and advices required by the public from National Hospital

National Hospital of Sri Lanka

32

1960

To receive complaints from the public Police Commission

33

1961

Hot line for Customers

Peoples Bank

34

1962

Hot Line for inquiries on immigration and emigration matters

Department of Immigration & Emigration

35

1966

To provide technical information and advice for public

Ministry of Technology & Research

36

1968

For emergency calls to inform road blockages

Road Development Authority

37

1969

For emergency calls to Southern Expressway Operations Centre

Road Development Authority

38

1970

For inquiries of Pensioners

Department of Pensions

39

1973

Customer service hotline for the general public

Sri Lankan Air Lines Ltd.

40

1977

Hotline for Consumer Complaints and Inquiries

Consumer Affairs Authority

41

1979

Hotline for passengers on reservation and other information

Sri Lankan Air Lines Ltd

42

1980

Hot Line to receive queries and complaints

University Grants Commission

43

1982

Hotline for Customers

Sri Lanka Institute of Development Administration (SLIDA)

44

1984

Hotline for counseling and operational activities

National Dangerous Drugs Control Board

45

1987

Hotline for reporting power supply breakdown (CEB Areas)

Ceylon Electricity Board

46

1988

Hotline for National Operations Centre of Education Ministry

Ministry of Education

47

1989

Hotline for the complaints and grievances of foreign employees and their family members

Sri Lanka Bureau of Foreign Employment

48

1990

Emergency Pre -Hospital Care Ambulance Service

Ministry of Health

49

1991

To obtain public complaints relating to environmental protection & management of natural resources

Ministry of Environmental & Natural Resources

50

1992

To get complaints about electric fence breakdowns

Wild Life Department

51

1995

For the general public to obtain appointments in advance

Ministry of Foreign Affairs

52

1996

Hotline for reporting Human Rights issues

Human Rights Commission of Sri Lanka

53

1999

For the use of TRC projects

TRC

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