List of four-digit 19XX Range for Government Organizations (updated: 2019)
List of Hotline Numbers of Government Offices and Departments
|
No. |
Short Code |
Purpose |
Organization |
|
1 |
1900 |
Customer Care Hot Line for matters related to the telecommunications sector |
TRCSL (Telecommunications Regulatory Commission of Sri Lanka) |
|
2 |
1901 |
Hot Line for complaints regarding electricity service |
Ministry of Power & Energy |
|
3 |
1902 |
Hot Line for General Public |
Ministry of Home Affairs |
|
4 |
1905 |
Hot Line of Investigation & Monitoring Unit |
Ministry of Public Administration & Home Affairs |
|
5 |
1908 |
Hot Line for Presidential Secretariat |
Presidential Secretariat Office |
|
6 |
1909 |
IMEI Verification System |
TRCSL |
|
7 |
1910 |
Hot Line for reporting Power supply breakdowns (LECO Areas) |
LECO (Lanka Electricity Company) |
|
8 |
1911 |
Hot Line to provide information & obtain complaints regarding examinations conducted by Dept. of Examinations |
Department of Examinations |
|
9 |
1915 |
Hotline to receive complaints from the public |
Dept. of Archaeology |
|
10 |
1916 |
To provide customer service |
Strategic Enterprise Management Agency (SEMA) |
|
11 |
1917 |
Hot Line to provide customer service |
Ministry of Megapolis & Western Development |
|
12 |
1918 |
To provide services to farmers |
Ministry of Agriculture |
|
13 |
1919 |
Government Information Centre |
Information & Communication Technology Agency (ICTA) |
|
14 |
1920 |
Hotline for farmers to contact the Agricultural Services Center |
Ministry of Agriculture Development |
|
15 |
1921 |
To provide a better service to the public regarding the mineral sector. |
Geological Survey & Mines Bureau |
|
16 |
1922 |
Customer Care Hot Line of State Mortgage & Investment Bank |
State Mortgage & Investment Bank |
|
17 |
1929 |
Child Help Line |
Ministry of Child Development & Women’s Empowerment |
|
18 |
1930 |
Public Awareness Building on National Needs & Media promotions |
Independent Television Network |
|
19 |
1933 |
Hotline for complaints related to Encroachment of lands, business premises, houses and writing of false deeds |
Sri Lanka Police Department (CID Operation Unit) |
|
20 |
1938 |
Women Help Line |
Ministry of Child Development & Women’s Affairs |
|
21 |
1939 |
Customer Care Hot Line of Water Board |
National Water Supply & Drainage Board |
|
22 |
1940 |
To communicate with Sri Lankan Youth through the youth development program. |
National Youth Services Council |
|
23 |
1944 |
Hot Line to provide more services to Taxpayers |
Department of Inland Revenue |
|
24 |
1948 |
To obtain information related to tobacco and alcohol |
National Authority on Tobacco & Alcohol |
|
25 |
1949 |
To obtain more information about the services and for any queries. |
The Associated Newspaper of Ceylon Ltd |
|
26 |
1950 |
Hot Line for e-services provided by Postal Dept. |
Department of Posts |
|
27 |
1951 |
To provide information about skilled labor for those who needed services |
Min. of Skills Development & Vocational Training |
|
28 |
1954 |
Hot Line for Complaints on Bribery and Corruptions |
Commission to Investigate Allegation of Bribery or Corruptions |
|
29 |
1955 |
For public complaints on long distance private buses |
National Transport Commission |
|
30 |
1956 |
To make complaints about those who can’t get services from government institutes in their own language |
Ministry of National Languages & Social Integration |
|
31 |
1959 |
To provide information and advices required by the public from National Hospital |
National Hospital of Sri Lanka |
|
32 |
1960 |
To receive complaints from the public | Police Commission |
|
33 |
1961 |
Hot line for Customers |
Peoples Bank |
|
34 |
1962 |
Hot Line for inquiries on immigration and emigration matters |
Department of Immigration & Emigration |
|
35 |
1966 |
To provide technical information and advice for public |
Ministry of Technology & Research |
|
36 |
1968 |
For emergency calls to inform road blockages |
Road Development Authority |
|
37 |
1969 |
For emergency calls to Southern Expressway Operations Centre |
Road Development Authority |
|
38 |
1970 |
For inquiries of Pensioners |
Department of Pensions |
|
39 |
1973 |
Customer service hotline for the general public |
Sri Lankan Air Lines Ltd. |
|
40 |
1977 |
Hotline for Consumer Complaints and Inquiries |
Consumer Affairs Authority |
|
41 |
1979 |
Hotline for passengers on reservation and other information |
Sri Lankan Air Lines Ltd |
|
42 |
1980 |
Hot Line to receive queries and complaints |
University Grants Commission |
|
43 |
1982 |
Hotline for Customers |
Sri Lanka Institute of Development Administration (SLIDA) |
|
44 |
1984 |
Hotline for counseling and operational activities |
National Dangerous Drugs Control Board |
|
45 |
1987 |
Hotline for reporting power supply breakdown (CEB Areas) |
Ceylon Electricity Board |
|
46 |
1988 |
Hotline for National Operations Centre of Education Ministry |
Ministry of Education |
|
47 |
1989 |
Hotline for the complaints and grievances of foreign employees and their family members |
Sri Lanka Bureau of Foreign Employment |
|
48 |
1990 |
Emergency Pre -Hospital Care Ambulance Service |
Ministry of Health |
|
49 |
1991 |
To obtain public complaints relating to environmental protection & management of natural resources |
Ministry of Environmental & Natural Resources |
|
50 |
1992 |
To get complaints about electric fence breakdowns |
Wild Life Department |
|
51 |
1995 |
For the general public to obtain appointments in advance |
Ministry of Foreign Affairs |
|
52 |
1996 |
Hotline for reporting Human Rights issues |
Human Rights Commission of Sri Lanka |
|
53 |
1999 |
For the use of TRC projects |
TRC |